See what our customers are saying about their recent purchase at Phillip Hawkins Motor Company!
We are really grateful for Philip Hawkins and Philip Hawkins Motor Company. About 11 years ago we bought the only Honda he had on his lot at a dealership in Augusta. About 300K miles later we just bought the only Honda on the lot, a Honda CR-V, which is what we were looking for. We trust this one serves us as well as the last one. A big thanks to Jimmy Scott who treated us so well! Thanks to all!
My husband and I had great service at Phillip Hawkins Motor Company. Our salesman Donnie Green took good care of us and allowed us to drive whatever we wanted. He made us feel relaxed and did not push us. He kept his word and called us when they got in what we were looking for. Phillip Hawkins has very nice used vehicles that look new and have low miles. We were very pleased with our purchase.We would recommend the dealership to anyone looking for a nice used car.
Just brought a car for the 1st time from Phillip Hawkins and service is beyond the 5 star rating. They have gained a loyal customer for life. If you are interested in a new car go on down see Bill and James I guarantee you will leave feeling like family. They have gone above all means of buying and service a real pleasure <3
My wife and I had a great experience at Phillip Hawkins Motor Company. Our visit confirmed the good things we had been hearing for several years. Jimmy Scott did an awesome job of helping me find exactly what I was looking for. He compared different trucks I asked about and encouraged us to drive any we wanted. His suggestions were right on target. No pressure to buy, just informative guidance to help us make the best decision for us. The vehicles all look like new and have low miles. Prices were all fair. I would have waited until they got exactly what I was looking for at the price I wanted to pay. I didn't have to wait. They had it and we bought. We will go back.
Lori Batzler Terry
My husband and I had the best car buying experience at Phillip Hawkins Motor Company. Our Salesman, Bill Moseley, was so knowledgeable and accommodating with every question and request that we presented him with. In addition, all the staff at Phillip Hawkins were super friendly and helpful. We bought our car about two months ago and we have really been enjoying our new vehicle, and we've received many compliments on our new car. I would highly recommend Phillip Hawkins Motor Company to anyone who is looking to purchase a vehicle.
We've purchased cars from Phillip Hawkins over the last 35 years. He and his staff always give you a quality vehicle with no hassle. We bought a 2015 Buick Enclave last week. It's a beautiful car and I'm sure we'll make great memories with it. My other car was purchased from Phillip 2 years ago. I told him what I wanted and he found it in Kansas City, MO. It was delivered to his lot in a matter of days. We've really enjoyed it as well. Many of our friends and family rely on Phillip Hawkins Motor Co for their vehicles. I highly recommend them!
Brook Key Garrett
I recently purchased a car at Phillip Hawkins Motor and the staff went above and beyond to ensure I was taken care of. Our salesman, Jimmy Scott, never stopped working to find me the right car and was a true gem. This was the first time, I purchased a car, on my own, and the experience was amazing. I am truly grateful for all the time and care that they company put into my experience. Phillip Hawkins Motor Company is hands down the best group around!
What can I not say about this place. I have never gotten a car from a small dealership best thing ever. I sent an email 1st thing in morning I got a response and everything from there was super easy. My salesman Bill was super awesome I never got to meet him til I went to pick up car I did everything over phone he was super fast and willing to help not like big dealership trying to sale you thing you don't need I would recommend this place to everybody loved it
I Bought my car about a month ago and I LOVE IT. Everyone was super nice and helpful, especially Mr. Bill. I definitely did not feel pressured to buy something I did not need. I had a list of specifics I wanted/needed in this new vehicle and he helped choose the perfect one on the lot for me! They made the purchasing process as quick and simple as possible. I was even given gas money on my way out the door so I could fill it up for the first time. If I ever need another vehicle this is the ONLY place I’ll go.
Purchased a 2013 Chrysler Town and Country
I truly didn’t think it was possible to have a positive experience buying a car until my car search brought me to the Phillip Hawkins Motor Company’s website a few weeks ago. I had been researching and test driving minivans and had narrowed my search parameters to one particular type and year of minivan. A Carfax search brought me to a link on the Phillip Hawkins website of the car that fit my search parameters. The car ticked almost all my criteria boxes with the exception not having leather. I filled out the online inquiry form and was promptly contacted by James (I filled out the online form at ~10pm the night before and he called me around 9:00am the next day). I asked him if he could look into the cost of putting leather seats in the car I had in mind. He said he would and suggested I view another minivan he had (2013 Town and Country) with low mileage, leather and some nice features the other car didn’t have. While he researched the cost of adding leather to the other minivan, I thought I’d do my due diligence and clicked my way around the website and viewed the great photos of what would ultimately become my new car.
Within an hour, James called me back with all the information about putting leather in the car I was originally interested in. I told him I really liked the features of the other car and I’d have to spend some time thinking about it. I never felt pressured by James to make a quick decision and he gave me the time I needed to rethink my parameters. When I finally decided and called him back the next day, I asked what the next steps would be since I lived about 3 hours away and didn’t have time to drive out to Graniteville/Aiken. James processed all the paperwork (even the financing was better than what my bank was offering) and arranged to have the car delivered to me the next day!
The following day, a super nice gentleman, Al delivered the car to my house (Al’s lovely wife drove too!). We signed all the paperwork, I drove the car around a bit and then the car was mine! The whole experience was a pleasure and I really can’t say enough good things about my experience. I appreciated and was so blown away by James’ customer service and I felt 100% confident I was getting an amazing deal on my car without haggling. Since I opted for a car a bit older and I got such a good price, James helped me obtain a 5 year/100,000 mile warranty that I purchased and it still put my total cost within my target budget.
I’ve had the car about 3 weeks now and simply love it! I had it checked out by a local Chrysler mechanic and he too was surprised how clean the car was and its low milage. The next time my family is thinking about buying a new car, I am going straight to the Phillip Hawkins Motor Company website to see what cars they have and then I’m calling James!
Many thanks to James and Phillip Hawkins Motor Company for making this the best car buying experience EVER! ~ Holly Sutcliffe
Mike and Peggy Hogan
My wife Peggy and I flew to Augusta where Reggie Beckum picked us up and kindly drove us to your location in Graniteville. We had seen a picture online of a 2001 special edition Miata MX5 that we had been searching for over three months. The car was so well taken care of that it basically looked brand new. We drove the car and quickly decided that it was the one we wanted. We then drove it home - we are located on a farm in Buffalo Valley Tennessee. The next day we drove to Nashville where we had left our other car at the airport. On the way, to our home we noted that the check engine light had come on. By the time we got to Nashville, the engine began to miss and finally shut down entirely. We took it to a Mazda dealer in Nashville and heard a huge list of problems and decided it may not have been the car we wanted after all. This was a great disappointment as we loved the car. You had it taken to Valdez Motorsport auto repair shop. They worked on it and thought they had it fixed. We decided to keep it after all. There was a continuing problem with the engine light and the car missing and stalling - but, both you and we decided that these mechanics could solve the problem - so we took it back two more times. They finally discovered that the O2 sensor was malfunctioning even though the computer engine test had shown there was no problem. They replaced it along with their replacing the catalitic converter, two coils and considerable time and effort. You kindly stood by the product and agreed to have it repaired in spite of the fact that it had no doubt eliminated any possibility of your making any profit on the car. This has been an unprecidented experience for both my wife and I - we are in our sixties and have had to deal with used car and new car dealers - but, never with the absolute satisfaction we have had with you and your company!! Dealing with honest folks like you - has been an great experience for us - one that we will never forget and will always be grateful for. Thank you falls short of our appreciation - but Thank You from the heart. A VERY SATISFIED CUSTOMER!
My father and I came to phillip hawkins to look for a car. It being my first time buying a car, I was terrified. Reggie Beckum made the process painless and fun...my father even ended up purchasing a truck from him the exact same day :) Turns out my car had a defect on it, to where a part had to be sent off, so Phillip Hawkins Motor Company, told me to come back and they would loan me a car for the time my car is in the shop. Customer service at its finest.
Phillip Hawkins and Rick Brown: As a quick update my daughter bought a 2001 Lexus from you in the first week of July of this year. It was a one owner with 66K miles. You asked us to drive the vehicle and identify any issues that it may have. The only thing the vehicle needed was an alignment and tires. You were quick to remedy both of these issues. Both of you were very kind, professional, and friendly to our family. We were very impressed with your dealership. I have told many friends about your business and will continue to recommend you to anyone needing a vehicle. I have been extremely pleased with the car and my daugher """"loves it"""". It has performed flawlessly and she feels very safe in this car. What a great experience to deal with Christian folks who provide a great product at a great price. Thanks for making my daughter's first car buying venture a very positive experience. Rest assured that you will be seeing the Hillman family many more times in the future. Richard Hillman Very Satisfied Customer
I purchased a used vehicle from Hawkins Motors a few weeks ago. Very refreshing experience! None of the typical """"well, let me talk to my manager ... and his manager ... and his manager's mother ... and his manager's mother's cat"""" nonsense that goes on at auto dealerships. No attempts to jack up the price - the vehicle was priced very reasonable versus Kelly Blue Book. I had an opportunity to take it for test driving - all weekend if I liked - and to my mechanic for a once-over. The mechanic found a couple of issues, and Mr. Hawkins immediately agreed to take the cost of those repairs off the price of the car. In addition, when I discovered the vehicle had an accident on its CARFAX report, Mr. Hawkins was quick to show me exactly what had been repaired on it. I generally dread car shopping. It's usually a painful, time-consuming process that involves sparring with car dealers who are trying to squeeze the customer. Hawkins Motors breaks the mold. I heartily recommend their services to anyone interested!
Greg and Ila Schaut
Dear Mr. Hawkins and staff, We want to thank you for the great service you gave us. Our son is well pleased with the car, the 2008 Malibu you were able to find for us. The salesman was a great help. We will highly recommend your company to everyone we talk to. Again thank you very much. Respectfully, Greg and Ila Schaut